Name: 
 

Intro to Business Chapters 20-21 Study Guide



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

Which of the following is NOT correct about exiting a job?
a.
Let your co-workers know that they were appreciated.
b.
Give a proper, two-week notice.
c.
Don’t complete your work; let the new worker do that.
d.
Be cooperative in the exit interview.
 

 2. 

Which of the following are generally good sources of job openings?
a.
your parents or guardians
c.
your friends
b.
your neighbors
d.
all of the above
 

 3. 

Someone who takes a risk in starting a business to earn a profit is
a.
an entrepreneur.
c.
a business tycoon.
b.
a daredevil.
d.
a millionaire.
 

 4. 

What effect will a carelessly written letter of application have on readers?
a.
They will wonder if you can operate a computer.
b.
They will think you have a lot to do at home.
c.
They will think that you will be a careless worker.
d.
They will want to see you right away.
 

 5. 

Why do employers use position application forms?
a.
They desire standard information about all applicants.
b.
They do not trust the letters of application.
c.
They need something for their files.
d.
All of the above.
 

 6. 

Which of the following is one of the reasons why small businesses fail?
a.
The owner has a lack of sales and management experience.
b.
The owner is an immigrant.
c.
The owner allows customers to charge purchases.
d.
All of the above.
 

 7. 

Which of the following best describes a position interview?
a.
An employer asks questions about how you liked your work.
b.
A person’s appearance or speech is of little concern.
c.
It is a two-way conversation.
d.
It is usually conducted by secretaries and clerks.
 

 8. 

Which of the following is NOT true about the Small Business Administration (SBA)?
a.
It is a government agency.
b.
It can help small businesses borrow money.
c.
It offers little help to women business owners.
d.
It publishes helpful books for small-business owners.
 

 9. 

Which of the following is NOT true about a small business?
a.
The owner usually is the manager.
b.
It employs fewer than 500 people.
c.
It is dominant in its field of operation.
d.
It is local and serves a nearby community.
 

 10. 

Employers may use ability tests to find out about
a.
keyboarding skills.
c.
calculating skills.
b.
word processing skills and knowledge.
d.
All of the above.
 

 11. 

Which of the following is true about small businesses?
a.
Most begin as sole proprietorships.
b.
Many eventually become corporations.
c.
Many begin through a franchise agreement.
d.
All of the above.
 

 12. 

When a company does not have enough money and other assets to pay its creditors, the situation is called
a.
negative financing.
c.
owner’s dilemma.
b.
poor management.
d.
bankruptcy.
 

 13. 

Special programs offered to small-business owners by colleges and universities are known as
a.
SCOREs.
c.
SBAs.
b.
SBIs.
d.
SBQs.
 

 14. 

A business that has been in operation for less than three years, and has the owner as the manager, is called a
a.
risky business.
c.
funded business.
b.
venture business.
d.
service business.
 

 15. 

Which of the following is NOT a good procedure when filling out a position application form?
a.
Take the assignment seriously.
b.
Leave blanks if you do not understand or like a question.
c.
Consider it your first job task.
d.
Answer everything honestly.
 



 
Check Your Work     Start Over